Terms & Conditions

1. Website Publisher & Hosting

Trade name: Olala World. Registered office: Lille, France. Publication director: Gauthier Buttez. Email: contact@olala.world

Hosting: IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany.

2. Nature of Services

Olala World is an international matchmaking agency. Our sole obligation is an obligation of means: to introduce clients to selected female profiles according to mutual criteria. We are not a retail service and do not guarantee a specific result such as marriage or a long-term relationship.

3. Limitation of Liability & Personal Safety

While Olala World organizes meetings in public and secured venues, the agency acts strictly as an intermediary. The agency cannot be held liable for:

• Individual Behavior: Actions, conduct, or integrity of clients or candidates before, during, or after meetings.
• Personal Incidents: Accidents, thefts, crimes, fire, or property damage occurring during travels to Romania or any other country.
• Health: Illnesses, medical emergencies, or sanitary restrictions encountered during the trip.

Meetings take place under the management of the respective venues (hotels, restaurants). Olala World does not exercise control over these third-party establishments.

4. Mandatory Insurance & Health

By booking a service, the client acknowledges that Olala World is not a travel insurance provider. It is the client’s strict responsibility to:

• Subscribe to a comprehensive international travel insurance.
• Ensure they have international medical coverage (mutuelle internationale).
• Verify their own physical and psychological fitness for international travel.

5. Administrative Procedures & Visas

Olala World may provide access to legal counsel to assist in administrative procedures. However:

• Visa Denials: The agency is not responsible if a government (the client's or the candidate's country) refuses to issue a visa.
• Legal Changes: Matchmaking and immigration laws vary by country; Olala World cannot guarantee success as these depend on sovereign state decisions.
• Document Veracity: The agency verifies civil status certificates provided by candidates but cannot be held liable for sophisticated forgery or undisclosed personal history.

6. Refund Policy

All financial terms regarding cancellations and claims are governed by our dedicated Refund Policy. By agreeing to these Terms, you acknowledge having read and accepted the refund conditions.

7. Force Majeure

In the event of force majeure (natural disasters, pandemics, war, flight cancellations, or local administrative restrictions), the agency reserves the right to modify or cancel meetings. Liability for non-performance in these cases is strictly excluded.

8. Personal Data (GDPR)

Collected data is used for matchmaking and logistics. In accordance with GDPR, you have the right to access, rectify, or delete your data by contacting: contact@olala.world.

9. Intellectual Property

All content (text, images, videos) on olala.world is protected. Unauthorized reproduction is strictly prohibited.

10. Governing Law & Jurisdiction

These terms are governed by French law. In case of dispute, and after failure of amicable resolution, exclusive jurisdiction is granted to the courts of Lille, France.

Last updated: March 2026. This document constitutes the entire agreement between the client and Olala World.